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FAQ

Find the answers to your most common questions here.

General

  • Who are we?
  • What is Velocity?
  • What’s the Velocity difference?

Create an Account

  • How do I create an account?

Security Assessment

  • Who should complete the Security Assessment?
  • How long will the Security Assessment take?
  • What documentation formats are accepted?
  • What type of documentation is needed?
  • Can I update my Security Assessment at a later date?
  • How do I add associates to help with the Security Assessment?
  • How can I check my assessment progress?
  • What does the red exclamation mark next to my score mean?
  • How do I verify my assessment?
  • I received my Velocity score and submit the Security Assessment for review. Now what?

Vendors

  • Where can I review detailed results?
  • Who has access to my results?
  • How do I share my results with our customers?
  • What is Vault?

Customers/Subscribers

  • Where can I review my detailed results?
  • Who has access to my results?

Still have questions?

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Velocity is a product by Stern Security and is 100% developed and hosted within the USA. Stern Security was a finalist for the 2019 NC TECH Cyber Security Award for the Velocity product.

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